Privacy Policy

1. Introduction

FreedMoonTech Technologies ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our software development and related services. By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information in several ways to provide and improve our Services:

3. How We Use Your Information

We use the collected information for the following purposes:

• Respond to your inquiries, support requests, and service requests
• Provide, maintain, and improve our software and services
• Process payments and manage billing
• Send administrative communications and service updates
• Personalize your experience and understand user behavior
• Conduct analytics to improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations and enforce our Terms

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations
• Legitimate Interests: To improve our services and prevent fraud
• Consent: For marketing communications and optional features
• Legal Compliance: To comply with applicable laws and regulations

5. Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your data with:

• Service Providers: Trusted partners who process data on our behalf (e.g., hosting, analytics, email delivery) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Performance Cookies: Improve website performance and speed
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest (SSL/TLS)
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Secure backup and disaster recovery procedures

While we strive to protect your information, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the data and its purpose
• Legal, regulatory, and contractual obligations
• The need to resolve disputes or enforce agreements
• User account activity and preferences

Upon request, we will delete or anonymize your data, subject to legal and operational requirements.

9. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Request corrections to inaccurate or incomplete data
• Deletion: Request deletion of your data (right to be forgotten)
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke consent for marketing communications

To exercise these rights, please contact us at freedmoontech@gmail.com. We will respond within 30 days.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including India and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by:

• Posting the updated policy on this page with a new effective date
• Sending an email notification (for significant changes)
• Displaying a prominent notice on our website

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.